FAQs


Questions about Nepal

See the pre-departure information


When is the best time to travel to Nepal?

That depends on what you are planning to do. The best months for trekking are February till May, and October and November. During these months the temperature during the day is nice and it is not too cold in the night. After Monsoon season, in October and November the sky is clear so you can see the Himalayas extra nicely. During Monsoon, in June, July and August the trails are slippery and the mountains are barely visible. Traveling during these months is fine. From October till March it is dry and sunny, but during the nights can be cold. So make sure to take warm clothes.


Do I need a visa to enter Nepal?

Yes, you need a visa. Your passport needs to be valid for at least 6 months after your returndate. You can apply your visa beforehand from the Nepalese embassy in your country, but you can also do this at the airport. In that case you should fill in an online visa-form and take with you. For more information read the pre-departure information.


Which vaccinations do I need for Nepal?

Visit your health professional at least 4 to 6 weeks before your trip to check whether you need any vaccinations or other preventive measures. Unless you are traveling from Africa there are no legally required vaccinations for Nepal. However, you might consider vaccinations for Typhoid, Hepatitis A/B, Rabies.


Can I get high altitude sickness?

Above 2,500 meters, the concentration of oxygen in the air starts to drop, which makes it harder for you to get sufficient oxygen. Also decreasing air pressure has the effect of causing liquid to leak from capillaries into the lungs and brain, which can be fatal. The human body has the ability to adjust, but this is a gradual process. You can avoid this threat by limiting your rate of ascent. If you have symptoms, descend immediately. Make sure you take enough rest and drink plenty.

Most of Nepal is below 2,500 meters. Only during trekking you might get high altitude sickness. The guides are well trained and know what to do in case of an emergency.


Is vegetarian food available in Nepal?

Yes, many Nepalese people eat vegetarian food, which means you ca get very delicious vegetarian food in pretty much every restaurant.


Is there Wifi in Nepal?

Yes, in many hotels and restaurants there is wifi. During a trek however you are not likely to get wifi.


Can I pay by creditcard in Nepal?

In some shops/hotels you can, but mostly you have to pay in cash. You can find ATMs pretty much everywhere in the big cities. Make sure your bankcard is switched on for use abroad.


Questions about our trips


Do I need to book a trip in advance?

Yes, we need to know at least one day in advance so we can arrange guides and hotel etc. The sooner you book the better.


How do I pay?

You can pay through online booking. Please contact us, then we will provide you with the right information. If you are in Nepal you can pay in Euros, USD or local rupees. We usually ask for a 15% deposit to make sure you participate.


What is included in the price?

Please check the information given for each individual trip.


Do you provide health insurance?

No, you must have your own insurance.


How do I cancel my trip?

We require 72 hours notice for cancellation. In this case you only pay the 15% advance money. After this period a portion of the cost is retained. For more details about this see our Terms & Conditions.


Questions about rafting



Can I go if I have a medical condition?

With most medical conditions you can still go on the river. It is important to let the staff know prior to the rafting. If you require medication for your condition (e.g. asthma inhalers), you will need to bring it with you in case it is needed.


Can I raft if I am pregnant?

No. We do not allow anyone who is pregnant on the river. There is a risk that a pregnant woman could get a hit to the abdomen either through falling out the raft or from a paddle from another client.


Will the trip go ahead if it is raining or bad weather?

White water rafting will still go ahead if it is raining or bad weather, you are going to get wet anyway and usually this means the river is more fun. We will not refund if you decide to cancel at short notice due to rain or bad weather.


Do I have to tip my guides?

You don’t need to tip your guides. If you feel like they did a good job and you would like to show your appreciation then you are more than welcome to tip them, but you do not have to.


What do I need to bring?

You have to bring clothing and items for the overnight camp, see What to bring. Your luggage you can leave in your hotel or in a storage room. Any valuables we can store for you.


What shoes should I wear?

Wear sandals that you can strap firmly to your feet so they don’t slip or came off. Don’t go barefoot, because you might hurt yourself on the river rocks in the river and on the banks.


What do I wear in winter?

If needed we will provide you with a wet-suit that should keep you warm enough.


Can I bring my camera?

Yes, you are welcome to bring your camera. We bring a big dry box that you can place your camera in while on the river and we also have waterproof cases incase you want to take it with you. But we can not guarantee it won’t damage during the trip.


Can I wear glasses?

Yes you can, but make sure you have sports straps. We cannot guearantee it will stay safe.


When is the best season to raft in Nepal?

Rafting is possible throughout the year. The waterlevel will be influenced by temperature and rainfall. Not all rivers can be done whole year. Check the individual trips.


Do I have to be able to swim?

You will wear a life jacket which will hold your head above water incase you accidentally fall out the raft. You are not required to swim, however you do need to have some confidence in water as you need to help the guide get back in.


What are the chances of falling out the raft?

This depends on the water level, but there is always a chance of falling out. You will get an instruction on how to brace yourself in the raft and what to do if you fall out.


Will I get wet?

Yes. Even if you don’t fall out, you will be splashed by waves and rapids.


How many people can go in one raft?

The raft can carry upto 6 people and your guide. If you are together with friends we will organize it so you are together in one raft.


What is the minimum/maximum amount of people on a trip?

We need at least four to six people, depending on the trip. There is no maximum, but it is more fun with a smaller group so everybody can get to know each other. If we for some reason do not reach our minimum requirement, we will provide you with a full refund or offer an alternative trip.


What is the minimum/maximum age limit?

The minimum age is 5 years, but children under 16 must be accompanied by a parent or guardian. We recommend children under 12 to go on lower grade rivers. There is no maximum age. The trip leader and guides will determine if it is appropriate to participate.


Is there a minimum/maximum weight limit?

The minimum weight limit is 30 kg (because of lifejacket). There is no maximum weight limit, but the person must fit our gear and safety equipment. You have to physically be fit to go.


Are there toilets at the camps?

There are no toilets. When we arrive at the camp, we dig a hole and provide a shelter and toilet paper. When we leave, we will fill up the hole and burn the paper.


Where do we sleep?

You will sleep in a small 2-3 person tent or in a raft shelter, depending on the trip and your preference. Sleeping under a raft shelter is a very unique way to overnight, as you will be sleeping directly under the night sky.


What sort of food will we get?

You will be provided with a selection of both Western and Nepalese food. All vegetables and fruits will be washed with iodine water before use.


Can you cook food for special diets?

Yes we can. Please let us know beforehand so we can do the appropriate shopping.


What do the river classes mean?

The class determines a rapids grade. Class I-II are small and simple waves. Class III/III+ are exciting, but not very difficult or technical. Class IV/IV+ provide a great adrenalin rush with the chance of falling out or flipping the raft. Class V is extreme, challenging, potentially scary and usually requires a great deal of scouting and is the highest level we run in Nepal with only our absolute best guides in charge.


Questions about trekking


When is the best time to trek in Nepal?

The best months for trekking are February till May, and October and November. During these months the temperature during the day is nice and it is not too cold in the night. After Monsoon season, in October and November the sky is clear so you can see the Himalayas extra nicely. During Monsoon, in June, July and August the trails are slippery and the mountains are barely visible. From October till March it is dry and sunny, but during the nights can be cold. So make sure to take warm clothes.


Where do you sleep during a trek?

You sleep in basic lodges or small guesthouses. Usually you sleep in a double room with simple beds and mattresses. You have to bring your own sleeping bag, or rent one from Kathmandu or Pokhara. In most lodges and guesthouses they have a small restaurant where you can order Western and Nepalese food.


What do I need to bring on a trek?

Make sure you bring warm clothes. There will be a porter to carry your backpack. However, limit the weight. You can leave the rest of your luggage in your hotel or a store room. Your valuable items we can store for you. See What to bring for a complete list.


What do I need to bring in my daypack?

Take bottled water with you, a camera/film, medicines if you are taking any, sunscreen and lipbalm, valuables and a rain coat/umbrella.


What type of shoes or boots should I wear?

The proper foot wear depends on the trek. Shorter treks can be done in comfortable running shoes while longer ones require sturdy but light weight hiking boots. Shoes and boots are best purchased before arriving in Nepal. Proper fit is a must for boots. And we encourage wearing your boots before the trek to wear them in.


Do I have to bring a sleeping bag and matress?

During the treks you certainly need a sleeping bag! If you don’t have one, you can buy or rent one from Kathmandu or Pokhara. If you go trekking in Everest Basecamp, Annapurna Basecamp or Annapurna Circuit make sure it is good down to -20 degrees. You don’t need a matress.


What we do for drinking water?

Your guide will be in charge of all your water needs. He will make sure all water is boiled and treat it with iodine. Iodine is 100% effective in killing the bacteria in water.


Can I get high altitude sickness?

Above 2,500 meters, the concentration of oxygen in the air starts to drop, which makes it harder for you to get sufficient oxygen. Also decreasing air pressure has the effect of causing liquid to leak from capillaries into the lungs and brain, which can be fatal. The human body has the ability to adjust, but this is a gradual process. You can avoid this threat by limiting your rate of ascent. If you have symptoms, descend immediately. Make sure you take enough rest and drink plenty. The guides are highly trained and will keep an eye on you. They know what to do in case of an emergency.


What sort of food will we get?

You will be provided with a selection of both Western and Nepalese food. All vegetables and fruits will be washed with iodine water before use.


How much money should I bring?

The amount of money you bring on a trek depends on you. Cold sodas during the day and an occasional beer after a long day of hiking can be awfully nice. These along with any souvenirs and film are personal expenses. Other valuables we can store for you.