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FAQs

Frequently Asked Questions

Please have a look at the questions and answers below

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Questions about Nepal

That depends on what you are planning to do. The best months for trekking are February till May, and October and November. During these months the temperature during the day is nice and it is not too cold in the night. After Monsoon season, in October and November the sky is clear so you can see the Himalayas extra nicely. During Monsoon, in June, July and August the trails are slippery and the mountains are barely visible. Traveling during these months is fine. From October till March it is dry and sunny, but during the nights can be cold. So make sure to take warm clothes.

Yes, you need a visa. Your passport needs to be valid for at least 6 months after your returndate. You can apply your visa beforehand from the Nepalese embassy in your country, but you can also do this at the airport. In that case you should fill in an online visa-form and take with you. Check the immigration website https://www.immigration.gov.np for the most recent information about visas and prices

Visit your health professional at least 4 to 6 weeks before your trip to check whether you need any vaccinations or other preventive measures. Unless you are traveling from Africa there are no legally required vaccinations for Nepal. However, you might consider vaccinations for Typhoid and Hepatitis A/B.

Above 2,500 meters, the concentration of oxygen in the air starts to drop, which makes it harder for you to get sufficient oxygen. Also decreasing air pressure has the effect of causing liquid to leak from capillaries into the lungs and brain, which can be fatal. The human body has the ability to adjust, but this is a gradual process. You can avoid this threat by limiting your rate of ascent. If you have symptoms, descend immediately. Make sure you take enough rest and drink plenty.

Most of Nepal is below 2,500 meters. Only during trekking you might get high altitude sickness. The guides are well trained and know what to do in case of an emergency.

Yes, many Nepalese people eat vegetarian food, which means you ca get very delicious vegetarian food in pretty much every restaurant.

Yes, in many hotels and restaurants there is wifi. During a trek however you are not likely to get wifi.

In some shops/hotels you can, but mostly you have to pay in cash. You can find ATMs pretty much everywhere in the big cities. Make sure your bankcard is switched on for use abroad.

Questions about our Trips

Yes, we need to know at least one day in advance so we can arrange guides, food and hotel etc. The sooner you book the better.

You can pay through online booking. Please contact us, then we will provide you with the right information. If you are in Nepal you can pay in Euros, USD or local rupees. We usually ask for a 15% deposit to make sure you participate.

Please check the information given for each individual trip.

No, you must have your own insurance.

We require 72 hours notice for cancellation. In this case you only pay the 15% advance money. After this period a portion of the cost is retained. For more details about this see our Terms & Conditions.

Questions about Trekking

The best months for trekking are February till May, and October and November. During these months the temperature during the day is nice and it is not too cold in the night. After Monsoon season, in October and November the sky is clear so you can see the Himalayas extra nicely. During Monsoon, in June, July and August the trails are slippery and the mountains are barely visible. From October till March it is dry and sunny, but during the nights can be cold. So make sure to take warm clothes.

You sleep in basic lodges or small guesthouses (or occasionally in a homestay during the community trek). Usually you sleep in a double room with simple beds and mattresses. In most lodges they only provide thin blankets, so we suggest to bring your own sleeping bag, or rent one from Kathmandu or Pokhara. In most lodges and guesthouses they have a small restaurant where you can order Western and Nepalese food.

Make sure you bring warm clothes. On the longer treks, there will be a porter to carry your backpack. However, limit the weight. You can leave the rest of your luggage in your hotel or a store room. Your valuable items we can store for you. See the information on the individual trekkings for  for a complete list.

Take bottled water with you, a camera/film, medicines if you are taking any, sunscreen and lipbalm, valuables and a rain coat/umbrella.

The proper foot wear depends on the trek. Shorter treks can be done in comfortable running shoes while longer ones require sturdy but light weight hiking boots. Shoes and boots are best purchased before arriving in Nepal. Proper fit is a must for boots. And we encourage wearing your boots before the trek to wear them in.

During the treks you certainly need a sleeping bag! If you don’t have one, you can buy or rent one from Kathmandu or Pokhara. If you go trekking in Everest Basecamp, Annapurna Basecamp or Annapurna Circuit make sure it is good down to -20 degrees. You don’t need a mattress.

Your guide will be in charge of all your water needs. He will make sure all water is boiled and treat it with iodine. Iodine is 100% effective in killing the bacteria in water.

Above 2,500 meters, the concentration of oxygen in the air starts to drop, which makes it harder for you to get sufficient oxygen. Also decreasing air pressure has the effect of causing liquid to leak from capillaries into the lungs and brain, which can be fatal. The human body has the ability to adjust, but this is a gradual process. You can avoid this threat by limiting your rate of ascent. If you have symptoms, descend immediately. Make sure you take enough rest and drink plenty. The guides are highly trained and will keep an eye on you. They know what to do in case of an emergency.

You will be provided with a selection of both Western and Nepalese food. All vegetables and fruits will be washed with iodine water before use. In the homestays you can expect to get a simple Nepali meal. 

The amount of money you bring on a trek depends on you. Cold sodas during the day and an occasional beer after a long day of hiking can be awfully nice. These along with any souvenirs and film are personal expenses. Other valuables we can store for you.

The best months for trekking are February till May, and October and November. During these months the temperature during the day is nice and it is not too cold in the night. After Monsoon season, in October and November the sky is clear so you can see the Himalayas extra nicely. During Monsoon, in June, July and August the trails are slippery and the mountains are barely visible. From October till March it is dry and sunny, but during the nights can be cold. So make sure to take warm clothes.

You sleep in basic lodges or small guesthouses (or occasionally in a homestay during the community trek). Usually you sleep in a double room with simple beds and mattresses. In most lodges they only provide thin blankets, so we suggest to bring your own sleeping bag, or rent one from Kathmandu or Pokhara. In most lodges and guesthouses they have a small restaurant where you can order Western and Nepalese food.

Make sure you bring warm clothes. On the longer treks, there will be a porter to carry your backpack. However, limit the weight. You can leave the rest of your luggage in your hotel or a store room. Your valuable items we can store for you. See the information on the individual trekkings for  for a complete list.

Take bottled water with you, a camera/film, medicines if you are taking any, sunscreen and lipbalm, valuables and a rain coat/umbrella.

The proper foot wear depends on the trek. Shorter treks can be done in comfortable running shoes while longer ones require sturdy but light weight hiking boots. Shoes and boots are best purchased before arriving in Nepal. Proper fit is a must for boots. And we encourage wearing your boots before the trek to wear them in.

During the treks you certainly need a sleeping bag! If you don’t have one, you can buy or rent one from Kathmandu or Pokhara. If you go trekking in Everest Basecamp, Annapurna Basecamp or Annapurna Circuit make sure it is good down to -20 degrees. You don’t need a mattress.

Your guide will be in charge of all your water needs. He will make sure all water is boiled and treat it with iodine. Iodine is 100% effective in killing the bacteria in water.

Above 2,500 meters, the concentration of oxygen in the air starts to drop, which makes it harder for you to get sufficient oxygen. Also decreasing air pressure has the effect of causing liquid to leak from capillaries into the lungs and brain, which can be fatal. The human body has the ability to adjust, but this is a gradual process. You can avoid this threat by limiting your rate of ascent. If you have symptoms, descend immediately. Make sure you take enough rest and drink plenty. The guides are highly trained and will keep an eye on you. They know what to do in case of an emergency.

You will be provided with a selection of both Western and Nepalese food. All vegetables and fruits will be washed with iodine water before use. In the homestays you can expect to get a simple Nepali meal. 

The amount of money you bring on a trek depends on you. Cold sodas during the day and an occasional beer after a long day of hiking can be awfully nice. These along with any souvenirs and film are personal expenses. Other valuables we can store for you.

Questions about Rafting

With most medical conditions you can still go on the river. It is important to let the staff know prior to the rafting. If you require medication for your condition (e.g. asthma inhalers), you will need to bring it with you in case it is needed.

No. We do not allow anyone who is pregnant on the river. There is a risk that a pregnant woman could get a hit to the abdomen either through falling out the raft or from a paddle from another client.

White water rafting will still go ahead if it is raining or bad weather, you are going to get wet anyway and usually this means the river is more fun. We will not refund if you decide to cancel at short notice due to rain or bad weather.

You don’t need to tip your guides. If you feel like they did a good job and you would like to show your appreciation then you are more than welcome to tip them, but you do not have to.

You have to bring clothing and items for the overnight camp, please check the information on the trip’s page for a complete list. Your luggage you can leave in your hotel or in a storage room. Any valuables we can store for you.

Wear sandals that you can strap firmly to your feet so they don’t slip or came off. Don’t go barefoot, because you might hurt yourself on the river rocks in the river and on the banks.

Yes, you are welcome to bring your camera. We bring a big dry box that you can place your camera in while on the river and we also have waterproof cases incase you want to take it with you. But we can not guarantee it won’t damage during the trip.

Yes you can, but make sure you have sports straps. We cannot guearantee it will stay safe.

Rafting is possible throughout the year. The waterlevel will be influenced by temperature and rainfall. Not all rivers can be done whole year. Check the individual trips.

You will wear a life jacket which will hold your head above water incase you accidentally fall out the raft. You are not required to swim, however you do need to have some confidence in water as you need to help the guide get back in.

This depends on the water level, but there is always a chance of falling out. You will get an instruction on how to brace yourself in the raft and what to do if you fall out.

The raft can carry upto 6 people and your guide. If you are together with friends we will organize it so you are together in one raft.

We need at least four to six people, depending on the trip. There is no maximum, but it is more fun with a smaller group so everybody can get to know each other. If we for some reason do not reach our minimum requirement, we will provide you with a full refund or offer an alternative trip.

The minimum age is 6 years for the easier trips, but children under 16 must be accompanied by a parent or guardian. We recommend children under 12 to go on lower grade rivers. There is no maximum age. The trip leader and guides will determine if it is appropriate to participate.

The minimum weight limit is 30 kg (because of lifejacket). There is no maximum weight limit, but the person must fit our gear and safety equipment. You have to physically be fit to go.

There are no toilets. When we arrive at the camp, we dig a hole and provide a shelter and toilet paper. When we leave, we will fill up the hole and burn the paper.

You will sleep in a small 2-3 person tent or in a raft shelter, depending on the trip and your preference. Sleeping under a raft shelter is a very unique way to overnight, as you will be sleeping directly under the night sky.

You will be provided with a selection of both Western and Nepalese food. All vegetables and fruits will be washed with iodine water before use. If you have a special diet, please let us know beforehand so we can do the appropriate shopping.

The class determines a rapids grade. Class I-II are small and simple waves. Class III/III+ are exciting, but not very difficult or technical. Class IV/IV+ provide a great adrenalin rush with the chance of falling out or flipping the raft. Class V is extreme, challenging, potentially scary and usually requires a great deal of scouting and is the highest level we run in Nepal with only our absolute best guides in charge.

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