You should understand that outdoor adventure activities have risks. We cannot guarantee 100% safety, but we do everything in our power to minimize the risks so that you can enjoy the trip!
All participants must hold valid travel insurance and provide the details prior to departure. If you do not have insurance you cannot participate. Also you are asked to provide emergency contact information.
Communication between office and guides is available 24 hours per day and we have all emergency contact information for hospitals, helicopters, police etc. If something happens during a trip we know how to deal with it quickly and professionally.
High Altitude Sickness
Above 2,500 meters, the concentration of oxygen in the air starts to drop, which makes it harder for you to get sufficient oxygen. Also decreasing air pressure has the effect of causing liquid to leak from capillaries into the lungs and brain, which can be fatal. The human body has the ability to adjust, but this is a gradual process. You can avoid this threat by limiting your rate of ascent. If you have symptoms, descend immediately. Make sure you take enough rest and drink plenty. The guides are highly trained and will keep an eye on you. They know what to do in case of an emergency.
All our guides have been trained by the Nepal Mountaineering Association, The Ministry of Tourism and had a high altitude medical training. They know how to deal with most of the essential sicknesses that can occur during a trek and they know what to look for.
All safety equipment we use is CE/ISO certified and is regularly checked and cleaned. We provide high quality helmets, lifejackets, paddles, wetsuits (if required), spray jackets, karabiners etc. We bring extra paddles and repair kits on every trip and guides are trained for emergency repairs. Also first aid kits are brought on every trip and all guides know how to administer first aid.
Before every trip there is a comprehensive safety briefing and demonstration to ensure the participant knows how to take part safely. On all trips we provide at least one safety kayaker. Participants must follow instructions given by the guides.
All our guides and safety kayakers are highly trained and have years of rafting experience. They know about survival skills, they have local knowledge and great English communication. All guides have international qualifications for Rescue 3 WRT (Whitewater Rescue Technicians), IRF (International Rafting Federation Raft Guides), Wilderness First Aid and SWRT (Swift Water Rescue Technician).